| About Us Our Contact details: Specialist Rifles Services On-line Shop: Sentry Trading Limited (Site Operator) Charwell House Wilsom Road, Alton Hampshire GU34 2PP United Kingdom Phone: 01420 300 123 Fax: 01420 550 535 Email: sales@specialistrifleservices-shop.co.uk VAT Number: GB 103580154 |
| Making A Purchase Making a purchase is very easy. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order. We accept most major credit card payments and Paypal via our secure encrypted link; your payment card details are NOT retained. If any item is not in stock, we will promptly contact you and advise a delivery date, If this is not acceptable payment will not be taken. When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable. |
| Shipping And Handling Shipping and handling costs are calculated for each order and displayed in the checkout screen. |
| Delivery Schedule We will normally send your order to you withnin 2 working days, you will be contacted and told of any significant delays. All items except rods will be sent by first class post (normally 1 working day), rods due to their size are sent by parcel service (normally 3-5 working days). Delays prior to Christmas may be experienced and are beyond our control. |
| Back Orders All items displayed on this web site are held in stock. If due to an error, any item is out of stock, you will be contacted to check if you wish to cancel or have the item placed on back order. |
| Tax Charges VAT is included at the rate of 20% |
| Credit Card Security Credit card details are only transmitted via a secure encrypted link and are not retained by us. |
| Guarantee Where offered by a manufacturer, all products that come with that manufacturer's warranty will be covered by such as is available within the United Kingdom. If for any reason you are dissatisfied with your products, we offer a 7 day no-quibble returns policy, provided items have not been used, marked or damaged in any way, and that they are returned in their original packaging - also to be unmarked; items must be returned 'as new' and fit for reseale. |
| Reaching Us If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01420 300 123 or fax us on 01420 550 535 or write to us at Sentry Trading Limited (Site Operator) Charwell House Wilsom Road, Alton Hampshire GU34 2PP United Kingdom |
| Privacy Policy Specialist Rifle Services On-line Shop do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfillment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfill customer orders b. Administer and enhance the site and service c. Only disclose information to third-parties for goods delivery purposes By purchasing on this site, you agree that we may contact you by e-mail from time to time with details of promotions or offers. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm IMPORTANT - PLEASE NOTE: We do our utmost to describe items fairly and accurately whilst supplying relevant technical data, we also offer to address any questions, make measurements or check items on behalf of customers prior to sale. We do offer a 'no quibbles' 7-day guarantee so that goods purchased on-line can be carefully examined by customers; we do this to be as helpful and as co-operative as possible given that we are an Internet retailer. In all cases however, when a refund is requested we do reserve the right to make this refund MINUS packaging and postage costs, and we do not guarantee to offer to refund customer's return postage costs. By purchasing on-line, you agree to this condition of sale. |
