| About Us Use of this web site implies your agreement to our terms and conditions. This web site is administered by Sentry Technology on behalf of Specialist Rifle Services. If you have any suggestions or comments or if you need to contact us, please email us using the link on the store page or use the details below. Our Contact details: Sentry Technology Limited PO Box 1250 High Wycombe HP11 9DB Fax: 01494 442488 Email: sales@specialistrifleservices-shop.co.uk |
| Making A Purchase |
| Shipping And Handling Shipping & handling charges are calculated based on the weight and dimensions of your package. All delivery methods will require a signature upon delivery. If the system has made an error in calculating the shipping charges, you will be notified of the corrected amount by e-mail. In the event of these shipping costs being reduced, your credit card will be charged accordingly and the goods shipped. If on the other hand, the shipping costs have increased, you will be contacted by e-mail or phone for your authorisation prior to your card being charged with the increased amount. |
| Delivery Schedule We deliver your without delay. We will normally send your order to you within 2 business days. You must inform us within four working days if the goods are lost or damaged in transit so that we can make a prompt claim against the delivery company and correct the problem. Please quote your order number in all correspondence. You agree that proof of delivery supplied by our delivery company is sufficient evidence to establish that goods have been received. |
| Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait. |
| Tax Charges All orders are subject to Vat at the prevailing rate. |
| Credit Card Security When the order is placed at our website, credit card numbers are encrypted using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
| Guarantee We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee, subject to you following our returns policy. |
| Reaching Us If you need to reach us, please email us using the link on the store page, or by Fax: 01494 442488 |
| Privacy Policy We do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party. Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' (in Internet Explorer) and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to: a. Take and fulfil customer orders. b. Administer and enhance the site and service. c. Only disclose information to third-parties for goods delivery purposes. We may contact you from time to time by e-mail, to inform you of new products or special offers. |
| Returns Policy Your rights to return goods are protected under the EU Distance Selling Directive. You are entitled to cancel your order and return the goods within 14 working days for a full refund, excluding the cost of delivery. Do this by contacting us by email or telephone and quoting the order number supplied to you, with a briefdescription of why you are returning the goods. You will be issued with a returns number, please do not return any goods without quoting this number on a note within the package. Your refund will be paid as soon as practicable, always within 30 days. You are responsible for the cost and risk of loss or damage when returning the goods, so you should take out enough postal insurance to cover their value. This cancellation policy does not affect your rights when we are at fault - for example, if goods are faulty or misdescribed. Any goods returned should be in saleable condition, complete with all packaging. These terms apply to your order. We may change our terms and conditions at any time, so please do not assume that the same terms will apply to future orders. None of these terms affect your legal rights. |
